How To Fix ARBERP_CFG_SD006 - Please enter the correct customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ARBERP_CFG_SD - Message class for ARBERP_CFG_SD Customizing Views

  • Message number: 006

  • Message text: Please enter the correct customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ARBERP_CFG_SD006 - Please enter the correct customer ?

    The SAP error message ARBERP_CFG_SD006, which states "Please enter the correct customer," typically occurs in the Sales and Distribution (SD) module when the system cannot find the customer data that you are trying to access or process. This can happen for several reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Incorrect Customer Number: The customer number entered may be incorrect or does not exist in the system.
    2. Customer Not Created: The customer may not have been created in the system yet.
    3. Customer Status: The customer may be inactive or blocked, preventing transactions.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing customer data.
    5. Authorization Issues: The user may not have the necessary permissions to view or process the customer data.

    Solutions:

    1. Verify Customer Number: Double-check the customer number you entered for any typos or errors. Ensure that it matches the format expected by the system.
    2. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer exists in the system.
    3. Create Customer: If the customer does not exist, you may need to create a new customer using transaction codes XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
    4. Check Customer Status: Ensure that the customer is active and not blocked. You can check this in the customer master data.
    5. Review Authorizations: Ensure that your user profile has the necessary authorizations to access customer data. You may need to contact your SAP security administrator for assistance.
    6. Data Synchronization: If your SAP system is integrated with other systems (like CRM or external databases), ensure that the data is synchronized and up-to-date.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, VD01, VD02, and VD03.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Documentation: Refer to SAP documentation or user manuals for guidance on managing customer data in the SD module.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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