How To Fix AR_FND_JAM_AUTH012 - Call to get a token failed with HTTP result code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AR_FND_JAM_AUTH - Messages of SAP Jam Authentication

• Message number: 012

• Message text: Call to get a token failed with HTTP result code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AR_FND_JAM_AUTH012 - Call to get a token failed with HTTP result code &1 ?

  The SAP error message AR_FND_JAM_AUTH012 indicates that there was a failure in obtaining a token from the SAP Jam service, and it typically comes with an HTTP result code that provides more context about the nature of the failure. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Authentication Issues: The most common cause is that the credentials used to authenticate with the SAP Jam service are incorrect or have expired.
  Network Issues: There may be network connectivity problems preventing the system from reaching the SAP Jam service.
  Service Unavailability: The SAP Jam service might be down or experiencing issues.
  Configuration Errors: Incorrect configuration settings in the SAP system for connecting to SAP Jam, such as incorrect URLs or missing parameters.
  Authorization Issues: The user may not have the necessary permissions to access the SAP Jam service.
  
  Solutions:
  
  Check Credentials: Verify that the username and password used for authentication are correct and have not expired.
  Network Connectivity: Ensure that the SAP system can reach the SAP Jam service. You can test this by trying to access the service URL from a web browser or using tools like ping or curl.
  Service Status: Check the status of the SAP Jam service to ensure it is operational. You can refer to SAP's service status page or contact SAP support.
  Configuration Review: Review the configuration settings in your SAP system related to SAP Jam integration. Ensure that all URLs and parameters are correctly set.
  User Permissions: Verify that the user account being used has the necessary permissions to access the SAP Jam service. This may involve checking roles and authorizations in the SAP system.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SAP Jam integration to ensure that all steps have been followed correctly.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with the specific HTTP result code and any relevant logs or error messages.