How To Fix AR013 - Specify the postal code of the PO box

SAP Error Message - Details

• Message type: E = Error

• Message class: AR - SSRV function module messages

• Message number: 013

• Message text: Specify the postal code of the PO box

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AR013 - Specify the postal code of the PO box ?

  The SAP error message AR013, which states "Specify the postal code of the PO box," typically occurs when a user is trying to enter or process a purchase order (PO) or a related document that requires a postal code for a PO box address, but the postal code field is either empty or incorrectly filled.
  Cause:
  
  Missing Postal Code: The most common cause is that the postal code field for the PO box address has not been filled in.
  Incorrect Address Format: The address format may not be compliant with the requirements set in the system, leading to the error.
  Configuration Issues: There may be configuration settings in the SAP system that require postal codes for certain address types, including PO boxes.
  
  Solution:
  
  Enter Postal Code: Ensure that the postal code for the PO box is entered correctly in the relevant field. This is usually found in the address section of the purchase order or vendor master data.
  Check Address Format: Verify that the address format complies with the requirements of your organization and the SAP system. Ensure that all necessary fields are filled out correctly.
  Review Vendor Master Data: If the PO box is associated with a vendor, check the vendor master data to ensure that the postal code is correctly maintained there.
  Consult Configuration Settings: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to address management in the system. They may need to adjust settings to allow for PO box addresses without requiring a postal code.
  User Training: Ensure that users are trained on how to properly enter addresses, including PO boxes, in the system to avoid similar errors in the future.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  Documentation: Refer to SAP documentation or user manuals for guidelines on address management and the requirements for entering postal codes.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to resolve the AR013 error and successfully process your purchase order or related document.