How To Fix AQ_RSQBW311 - User group catalog is locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AQ_RSQBW - SAP Query: Copy message class RSUQ from BW 2.0 system

  • Message number: 311

  • Message text: User group catalog is locked

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AQ_RSQBW311 - User group catalog is locked ?

    The SAP error message AQ_RSQBW311 indicates that the user group catalog is locked, which typically occurs when there are issues related to user group management in SAP BW (Business Warehouse). This can happen for various reasons, such as system maintenance, user group modifications, or conflicts during user group assignments.

    Cause:

    1. System Maintenance: The user group catalog may be locked during system maintenance or updates.
    2. Concurrent Access: Multiple users or processes trying to access or modify the user group catalog simultaneously can lead to a lock.
    3. User Group Modifications: If a user group is being modified or deleted, it may be locked to prevent inconsistencies.
    4. Authorization Issues: Lack of proper authorizations for the user trying to access or modify the user group catalog.

    Solution:

    1. Check Lock Status: Use transaction code SM12 to check for any locks on the user group catalog. If you find any locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
    2. Wait and Retry: If the lock is due to system maintenance or another user’s activity, wait for a while and then try again.
    3. Review User Group Modifications: If you are modifying user groups, ensure that no other processes are trying to access the same user group at the same time.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the user group catalog.
    5. Contact Basis Team: If the issue persists, it may be necessary to contact your SAP Basis team to investigate further, as they can check for any underlying issues in the system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SU01 (to manage user profiles), and PFCG (to manage roles and authorizations).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to user group management in BW for best practices and troubleshooting steps.

    By following these steps, you should be able to resolve the AQ_RSQBW311 error and regain access to the user group catalog.

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