How To Fix AQ870 - User group & deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 870

• Message text: User group & deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AQ870 - User group & deleted ?

  The SAP error message AQ870 ("User group & deleted") typically occurs when a user attempts to access or perform an action related to a user group that has been deleted from the system. This can happen in various contexts, such as when trying to assign a user to a role or when accessing a transaction that relies on a specific user group.
  Cause:
  
  Deleted User Group: The primary cause of this error is that the user group referenced in the transaction or configuration has been deleted from the system.
  Configuration Issues: There may be configurations or settings that still reference the deleted user group.
  Data Inconsistency: The system may have inconsistencies in its user group data, leading to references to non-existent groups.
  
  Solution:
  
  
  Check User Group Configuration:
  
  Go to the user group management transaction (e.g., SU01 for user maintenance) and check if the user group still exists.
  If it has been deleted, you may need to recreate it if it is still required for your processes.
  
  
  
  Update References:
  
  If the user group is no longer needed, ensure that all references to it in roles, authorizations, or configurations are updated to point to valid user groups.
  Review any custom programs or configurations that might be referencing the deleted user group.
  
  
  
  User Assignment:
  
  If users were assigned to the deleted group, reassign them to an active user group that meets the same criteria or requirements.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to user groups and authorization management for any additional guidance or best practices.
  
  
  
  System Check:
  
  Perform a system check or consistency check to identify any other potential issues related to user groups or authorizations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU10 (Mass User Maintenance) for managing user groups and roles.
  Authorization Management: Understanding how user groups fit into the broader context of SAP authorization management can help prevent similar issues in the future.
  SAP Notes: Search for SAP Notes related to error AQ870 for any specific patches or updates that may address this issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further investigation and resolution.