How To Fix AQ842 - It is not possible to download to Excel in the WebGui

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 842

• Message text: It is not possible to download to Excel in the WebGui

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AQ842 - It is not possible to download to Excel in the WebGui ?

  The SAP error message AQ842, which states "It is not possible to download to Excel in the WebGui," typically occurs when users attempt to export data from SAP Web GUI to Microsoft Excel but encounter issues. Here are some common causes, solutions, and related information regarding this error:
  Causes:
  
  Browser Compatibility: The Web GUI may not be fully compatible with the browser being used. Some browsers may have restrictions or settings that prevent the download functionality from working properly.
  SAP GUI Settings: The settings in the SAP GUI or the Web GUI may not be configured to allow downloads to Excel.
  Security Settings: Security settings in the browser or on the SAP server may block the download functionality.
  File Format Issues: The data being exported may not be in a format that is compatible with Excel.
  Network Issues: Temporary network issues or interruptions can also cause problems with downloading data.
  
  Solutions:
  
  Change Browser: Try using a different web browser. SAP Web GUI is generally more compatible with certain browsers (e.g., Google Chrome, Mozilla Firefox, or Microsoft Edge). Ensure that you are using a supported version.
  Check Browser Settings: Ensure that pop-ups and downloads are allowed in your browser settings. Disable any extensions that might block downloads.
  Adjust SAP GUI Settings: Check the settings in the SAP GUI. You may need to adjust the settings related to data export or download options.
  Use SAP GUI for Windows: If possible, use the SAP GUI for Windows instead of the Web GUI, as it often has better support for exporting data to Excel.
  Check Security Settings: Review the security settings on both the browser and the SAP server. Ensure that there are no restrictions preventing downloads.
  Export to a Different Format: If exporting directly to Excel is not working, try exporting the data to a different format (like CSV or TXT) and then open it in Excel.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP Basis team for further assistance. They may need to check server settings or logs for more information.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the AQ842 error. SAP frequently updates its software, and there may be specific notes addressing this issue.
  Documentation: Refer to the official SAP documentation for guidance on exporting data from the Web GUI.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to troubleshoot and resolve the AQ842 error when trying to download data to Excel in the SAP Web GUI.