How To Fix AQ393 - Place the cursor on a user

SAP Error Message - Details

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 393

• Message text: Place the cursor on a user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AQ393 - Place the cursor on a user ?

  The SAP error message AQ393, which states "Place the cursor on a user," typically occurs in the context of user management or authorization checks within the SAP system. This error indicates that the system expects you to select or highlight a specific user in a list or table before proceeding with an action.
  Cause:
  
  User Selection Required: The error arises when the system requires you to select a user from a list, but no user is currently highlighted or selected.
  Authorization Issues: It may also occur if there are issues related to user authorizations, where the system cannot determine which user you are trying to work with.
  Incorrect Navigation: You might be in a transaction or screen that requires a user context, but you have not navigated to the appropriate section where users are listed.
  
  Solution:
  
  Select a User: Navigate to the relevant screen where users are listed (e.g., user management transactions like SU01, SU02, or SU03) and place the cursor on the desired user entry. Ensure that the user is highlighted before proceeding.
  Check User List: If you are in a transaction that requires a user selection, ensure that the list of users is populated. If not, you may need to refresh the list or check your selection criteria.
  Review Authorizations: If you suspect that authorization issues are causing the error, check your own user authorizations to ensure you have the necessary permissions to view or manage other users.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction you are using to understand the expected workflow and user selection requirements.
  
  Related Information:
  
  Transaction Codes: Common transactions related to user management include:
  
  SU01: User Maintenance
  SU02: Role Maintenance
  SU03: Authorization Object Maintenance
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message AQ393.
  User Roles and Profiles: Ensure that the user roles and profiles are correctly assigned and that you have the necessary authorizations to perform the intended actions.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis or security team for further assistance.