How To Fix AQ390 - User & does not exist

AQ390 - Overview

• Message type: E = Error

• Message class: AQ - Message texts for SAP Query

• Message number: 390

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AQ390 - User & does not exist ?

  The SAP error message AQ390 ("User & does not exist") typically occurs when the system is unable to find a user in the user master data. This can happen for various reasons, such as the user not being created, being locked, or being deleted.
  Causes:
  
  User Not Created: The user has not been created in the SAP system.
  User Locked: The user exists but is locked, preventing any actions from being performed.
  User Deleted: The user may have been deleted from the system.
  Incorrect User ID: The user ID being referenced may be misspelled or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system.
  If the user does not exist, create the user using the same transaction code.
  
  
  
  Unlock User:
  
  If the user exists but is locked, you can unlock the user in transaction SU01 by selecting