How To Fix APPLG867 - No connection to IGS (&1&2&3&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: APPLG - Application Graphics Messages (Graphic Proxy Framework)

• Message number: 867

• Message text: No connection to IGS (&1&2&3&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APPLG867 - No connection to IGS (&1&2&3&4) ?

  The SAP error message APPLG867, which states "No connection to IGS (&1&2&3&4)," typically indicates that there is an issue with the connection to the Internet Graphics Server (IGS). The IGS is responsible for rendering graphics in SAP applications, and this error can arise due to various reasons.
  Causes:
  
  IGS Not Running: The Internet Graphics Server may not be started or is not running properly.
  Network Issues: There may be network connectivity issues between the SAP application server and the IGS.
  Configuration Issues: Incorrect configuration settings in the SAP system or IGS can lead to connection problems.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the IGS.
  Resource Limitations: The IGS may be overloaded or running out of resources (e.g., memory, CPU).
  
  Solutions:
  
  Check IGS Status: Ensure that the Internet Graphics Server is running. You can check this in the SAP system by using transaction code SMICM and looking for the IGS status.
  Restart IGS: If the IGS is not running, try restarting it. This can often resolve temporary issues.
  Network Connectivity: Verify that there are no network issues preventing the SAP application server from reaching the IGS. You can use tools like ping or traceroute to check connectivity.
  Review Configuration: Check the configuration settings for the IGS in the SAP system. Ensure that the settings are correct and match the expected parameters.
  Firewall Settings: If applicable, review firewall settings to ensure that they are not blocking the connection to the IGS.
  Monitor Resource Usage: Check the resource usage on the server where the IGS is running. If it is overloaded, consider optimizing performance or scaling resources.
  Check Logs: Review the logs for both the SAP application server and the IGS for any error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the IGS and this specific error message.
  Documentation: Refer to the official SAP documentation for configuration and troubleshooting of the Internet Graphics Server.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the APPLG867 error related to the Internet Graphics Server connection.