How To Fix APOC_OR_MESSAGES373 - Unable to find output request item email node(s).

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 373

• Message text: Unable to find output request item email node(s).

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES373 - Unable to find output request item email node(s). ?

  The SAP error message APOC_OR_MESSAGES373 indicates that the system is unable to find the output request item email node(s) in the context of an output request. This typically occurs in the SAP Advanced Planning and Optimization (APO) module when there is an issue with the configuration or setup of output types, particularly for email notifications.
  Causes:
  
  Missing Configuration: The output type for email notifications may not be properly configured in the system.
  Incorrect Output Determination: The output determination procedure may not be set up correctly, leading to the system not being able to find the necessary nodes.
  Data Issues: There may be missing or incorrect data in the relevant master data or transaction data that prevents the system from generating the email output.
  Authorization Issues: The user may not have the necessary authorizations to access the output request or related nodes.
  Technical Issues: There could be underlying technical issues, such as problems with the email server configuration or connectivity.
  
  Solutions:
  
  
  Check Output Type Configuration:
  
  Go to the output type configuration in the SAP system (transaction code NACE).
  Ensure that the output type for email is correctly defined and linked to the appropriate application.
  
  
  
  Review Output Determination Procedure:
  
  Verify that the output determination procedure is correctly set up and that the conditions for triggering the email output are met.
  
  
  
  Validate Master Data:
  
  Check the relevant master data (e.g., customer, vendor, material) to ensure that all necessary fields are filled out correctly and that there are no missing entries.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output request and related nodes.
  
  
  
  Test Email Configuration:
  
  Test the email configuration in the SAP system to ensure that the email server settings are correct and that emails can be sent successfully.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output determination process to identify where the failure occurs.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: NACE (Output Types), SPRO (Customizing), and SOST (Send Requests) can be useful for checking configurations and monitoring email outputs.
  Documentation: Refer to SAP documentation for detailed information on output management and email configuration in APO.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message APOC_OR_MESSAGES373.