How To Fix APOC_OR_MESSAGES258 - No key was provided while saving the rendered PDF to the storage system.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 258

• Message text: No key was provided while saving the rendered PDF to the storage system.

What causes this issue?

Insufficient customizing of the output management.

System Response

No KPro Key was provided while saving the rendered PDF to the storage
system. The rendered PDF is not stored in the storage system and the
output item is set to status 'Error'. No output is performed.

How to fix this error?

Set up the storage system and category according to SAP note 2292571.

Procedure for System Administrators

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES258 - No key was provided while saving the rendered PDF to the storage system. ?

  The SAP error message APOC_OR_MESSAGES258 indicates that there was an issue when trying to save a rendered PDF document to the storage system, specifically due to the absence of a key that is required for the operation. This error typically occurs in the context of SAP applications that involve document management or output management, such as SAP APO (Advanced Planning and Optimization) or SAP S/4HANA.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Key Information: The system requires a unique key (such as a document ID or reference number) to identify the PDF document being saved. If this key is not provided, the system cannot proceed with the save operation.
  
  
  Configuration Issues: There may be misconfigurations in the document storage settings or output management settings that prevent the system from generating or saving the PDF correctly.
  
  
  Authorization Issues: The user or process attempting to save the PDF may not have the necessary permissions to write to the storage system.
  
  
  Technical Issues: There could be underlying technical issues, such as connectivity problems with the storage system or issues with the PDF rendering process.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Key Generation: Ensure that the process generating the PDF is correctly creating and passing the required key. Review the code or configuration that handles the PDF generation and storage.
  
  
  Review Configuration Settings: Check the configuration settings for document storage in your SAP system. Ensure that all necessary parameters are set correctly, including the storage location and any relevant keys.
  
  
  Verify User Permissions: Ensure that the user or service account attempting to save the PDF has the necessary permissions to write to the storage system. This may involve checking roles and authorizations in SAP.
  
  
  Check Logs for Additional Information: Review the application logs or system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Test Connectivity: If the PDF is being saved to an external storage system, verify that the connection to that system is functioning correctly. This may involve checking network settings or storage system availability.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes or knowledge base articles that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to document management and output management for best practices and configuration guidelines.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message APOC_OR_MESSAGES258.