How To Fix APOC_OR_MESSAGES211 - Output item &1 may not use channel &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 211

• Message text: Output item &1 may not use channel &2.

What causes this issue?

Output request item &V1& with application object type &V3& and output
&V4& cannot use output channel &V2&.

System Response

Output request item &V1& is not created or cannot be issued for output.

How to fix this error?

Please check the respective customizing and choose a valid channel.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES211 - Output item &1 may not use channel &2. ?

  The SAP error message APOC_OR_MESSAGES211 with the description "Output item &1 may not use channel &2" typically occurs in the context of Advanced Planning and Optimization (APO) when there is an issue with the configuration of output channels for a specific output item in the system.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Incorrect Channel Assignment: The output item (e.g., a planned order, production order, etc.) is trying to use a communication channel that is not valid for that specific output item. This could be due to a misconfiguration in the output determination settings.
  
  
  Channel Restrictions: The channel being used may have restrictions or may not be set up to handle the specific type of output item. For example, certain channels may only be valid for specific types of orders or processes.
  
  
  Missing Configuration: The necessary configuration for the output item or the channel may not be properly set up in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Output Item Configuration:
  
  Go to the configuration settings for the output item in question. Ensure that the output item is correctly configured to use the specified channel.
  Verify that the output item is allowed to use the channel as per the business rules defined in your system.
  
  
  
  Review Channel Settings:
  
  Check the settings for the communication channel (channel &2) to ensure it is correctly configured and is intended for use with the output item (item &1).
  Make sure that the channel is active and properly set up to handle the output type.
  
  
  
  Adjust Output Determination:
  
  If necessary, adjust the output determination procedure to ensure that the correct channel is assigned to the output item.
  You may need to create or modify the output determination strategy to include the appropriate channels for the output items.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to output management in APO to understand the specific requirements and configurations needed for your scenario.
  
  
  
  Testing:
  
  After making the necessary changes, test the output generation process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/OM_ORDER for order management or /SAPAPO/OM_OUTPUT for output management to access the relevant configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Support: If the issue persists after checking configurations, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.