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Message type: E = Error
Message class: APOC_OR_MESSAGES - Messages for Output Control
Message number: 137
Message text: Email body is empty for Output Request Item &1.
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APOC_OR_MESSAGES137
- Email body is empty for Output Request Item &1. ?The SAP error message APOC_OR_MESSAGES137 indicates that there is an issue with an output request item where the email body is empty. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) or when using SAP's output management functionality.
Cause:
- Missing Email Body Content: The most common cause of this error is that the email template or the content that is supposed to be sent as the body of the email is either not defined or is empty.
- Configuration Issues: There may be issues with the configuration of the output type or the communication method that is supposed to generate the email.
- Data Issues: The data being processed may not have the necessary information to populate the email body, leading to an empty output.
Solution:
Check Output Configuration:
- Go to the output type configuration in SAP (transaction code NACE or SPRO).
- Ensure that the email output type is correctly configured and that the email body template is defined.
- Verify that the correct form or layout is assigned to the output type.
Review Email Template:
- Check the email template used for the output. Ensure that it contains the necessary content and placeholders for dynamic data.
- If using Smart Forms or SAPscript, ensure that the form is correctly designed and activated.
Data Validation:
- Validate the data being processed to ensure that all required fields are populated. If the data is missing, the email body may not be generated correctly.
- Check if the relevant data is available in the context of the output request.
Debugging:
- If the issue persists, consider debugging the output generation process to identify where the email body is being set and why it might be empty.
Testing:
- After making changes, test the output generation again to ensure that the email body is populated correctly.
Related Information:
If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.
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