How To Fix APO_CLP_WFL001 - No email addresses found for specified partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: APO_CLP_WFL - Messages for Workflow Scenario in CLP

• Message number: 001

• Message text: No email addresses found for specified partner &1

What causes this issue?

There can be two reasons for this:
,,1. No user has been defined for the partner.
,,2. No e-mail addresses have been maintained in the master data for
the specified users.

System Response

Case 1: Navigate in the settings [/sapapo/clp_settings] and assign at
least one user to the partner.
Case 2: Navigate in the user master data of the user assigned to the
partner and, for these, maintain e-mail addresses.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message APO_CLP_WFL001 - No email addresses found for specified partner &1 ?

  The SAP error message APO_CLP_WFL001 indicates that the system could not find any email addresses associated with the specified partner in the context of a workflow or notification process. This error typically occurs in the Advanced Planning and Optimization (APO) module when the system attempts to send an email notification but cannot locate the necessary email address for the partner.
  Cause:
  
  Missing Email Address: The partner (e.g., a vendor, customer, or employee) does not have an email address assigned in the system.
  Incorrect Partner Configuration: The partner may not be correctly configured in the system, leading to the absence of email details.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing information.
  Authorization Issues: The user may not have the necessary authorizations to view or access the email addresses of the specified partner.
  
  Solution:
  
  
  Check Partner Master Data:
  
  Navigate to the partner master data (e.g., vendor or customer) in the SAP system.
  Ensure that the email address is correctly maintained in the relevant fields.
  
  
  
  Update Email Address:
  
  If the email address is missing, add it to the partner master data.
  Ensure that the email format is correct and valid.
  
  
  
  Verify Partner Configuration:
  
  Check the configuration settings for the partner type to ensure that email addresses are expected and correctly set up.
  
  
  
  Data Synchronization:
  
  If the system is integrated with other systems (like CRM or other SAP modules), ensure that data synchronization is functioning correctly and that email addresses are being transferred properly.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to access the partner's email information.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow or notification process again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check and maintain partner data.
  Workflow Configuration: Review the workflow configuration settings to ensure that the email notification settings are correctly defined.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further troubleshooting.