How To Fix APB_ISR_UI000 - No internal service request scenario was specified

SAP Error Message - Details

• Message type: E = Error

• Message class: APB_ISR_UI - Messages regarding the UI of ISR on ABA

• Message number: 000

• Message text: No internal service request scenario was specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APB_ISR_UI000 - No internal service request scenario was specified ?

  The SAP error message "APB_ISR_UI000 No internal service request scenario was specified" typically occurs in the context of the SAP Interaction Center or when working with the SAP Application Platform. This error indicates that the system is unable to find a specified internal service request scenario, which is necessary for processing the request.
  Cause:
  
  Missing Configuration: The internal service request scenario may not be configured correctly in the system.
  Incorrect Parameters: The parameters passed to the service request may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the specified service request scenario.
  System Errors: There may be underlying system issues or bugs that are causing the error.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the internal service request scenario is correctly configured in the system. This can typically be done in the SAP Customizing Implementation Guide (IMG) under the relevant module.
  Ensure that the scenario is active and properly defined.
  
  
  
  Review Parameters:
  
  Check the parameters being passed to the service request. Ensure that all required fields are filled out and that the values are valid.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service request scenario. This may involve checking roles and authorizations in the user profile.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution to see where the error is being triggered. This may provide insights into what is missing or misconfigured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with. There may be known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide guidance on configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.