How To Fix APB_FPM_GUIBB172 - 'Export as PNG' is not supported by this browser version

SAP Error Message - Details

• Message type: E = Error

• Message class: APB_FPM_GUIBB -

• Message number: 172

• Message text: 'Export as PNG' is not supported by this browser version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APB_FPM_GUIBB172 - 'Export as PNG' is not supported by this browser version ?

  The SAP error message APB_FPM_GUIBB172, which states that "'Export as PNG' is not supported by this browser version," typically occurs when a user attempts to use the "Export as PNG" functionality in an SAP application that relies on the browser's capabilities to generate and download PNG images. This error indicates that the current browser version does not support the required features for this functionality.
  Cause:
  
  Browser Compatibility: The browser being used may not support the necessary HTML5 features or JavaScript functions required for the "Export as PNG" feature.
  Outdated Browser: The browser version may be outdated and lacks the latest updates that provide support for modern web functionalities.
  Browser Settings: Certain browser settings or extensions may interfere with the functionality, such as security settings that block scripts or downloads.
  
  Solution:
  
  Update the Browser: Ensure that you are using the latest version of the browser. Check for updates and install them if available.
  Try a Different Browser: If updating does not resolve the issue, try using a different browser that is known to be compatible with SAP applications, such as Google Chrome, Mozilla Firefox, or Microsoft Edge.
  Check Browser Settings: Review the browser settings to ensure that JavaScript is enabled and that there are no extensions or security settings blocking the functionality.
  Clear Cache and Cookies: Sometimes, clearing the browser's cache and cookies can resolve unexpected behavior. After clearing, restart the browser and try again.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message. There may be specific patches or updates that address this issue.
  
  Related Information:
  
  SAP Fiori and UI5: The "Export as PNG" feature is often used in SAP Fiori applications and UI5 components. Understanding the underlying technology can help in troubleshooting.
  Browser Support Documentation: Refer to SAP's official documentation for supported browsers and their versions for specific SAP applications.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your organization's IT support or SAP support for further assistance.