How To Fix APAR_EBPP_SERVICE072 - Internal Error at check of origin of payment document

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICE -

• Message number: 072

• Message text: Internal Error at check of origin of payment document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICE072 - Internal Error at check of origin of payment document ?

  The SAP error message "APAR_EBPP_SERVICE072 Internal Error at check of origin of payment document" typically indicates an issue related to the Electronic Bill Presentment and Payment (EBPP) service within SAP. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the payment document itself.
  Causes:
  
  Configuration Issues: Incorrect settings in the EBPP configuration can lead to this error. This includes settings related to payment methods, document types, or payment processing rules.
  Data Inconsistencies: If there are inconsistencies in the payment document data, such as missing or incorrect information, it can trigger this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this internal error.
  Authorization Issues: Lack of proper authorizations for the user trying to process the payment document can also result in this error.
  
  Solutions:
  
  Check Configuration: Review the EBPP configuration settings in your SAP system. Ensure that all relevant parameters are correctly set up.
  Validate Payment Document: Check the payment document for any inconsistencies or missing data. Ensure that all required fields are filled out correctly.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what might be causing the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to process the payment document.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for application logs, FB03 for displaying documents, and OBPM1 for payment method configuration.
  Documentation: Review SAP documentation related to EBPP and payment processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.