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Message type: E = Error
Message class: APAR_EBPP_SERVICE -
Message number: 012
Message text: derived twice error on exhanging amounts from &2 to &3 on &1
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APAR_EBPP_SERVICE012
- derived twice error on exhanging amounts from &2 to &3 on &1 ?The SAP error message APAR_EBPP_SERVICE012 typically indicates an issue related to the Electronic Bill Presentment and Payment (EBPP) service, specifically when there is a discrepancy or conflict in the amounts being exchanged or processed. The error message suggests that there is an attempt to exchange amounts from one value (&2) to another (&3) on a specific date or transaction reference (&1), and this operation has been derived or triggered twice, leading to a conflict.
Cause:
- Duplicate Transactions: The error may occur if there are duplicate transactions being processed for the same bill or payment, leading to conflicting amounts.
- Configuration Issues: Incorrect configuration in the EBPP settings or in the payment processing logic can lead to this error.
- Data Integrity Issues: There may be issues with the data integrity in the database, such as inconsistent records or missing information.
- Concurrency Issues: If multiple processes are trying to update the same record simultaneously, it can lead to this error.
Solution:
- Check for Duplicates: Review the transaction logs to identify if the same transaction is being processed multiple times. If duplicates are found, ensure that only one instance is processed.
- Review Configuration: Verify the EBPP configuration settings in SAP to ensure they are set up correctly. This includes checking payment methods, transaction types, and any custom logic that may be in place.
- Data Validation: Perform data validation checks to ensure that the amounts being exchanged are correct and that there are no discrepancies in the records.
- Error Handling Logic: Implement error handling logic to manage situations where transactions may be derived multiple times. This could involve adding checks to prevent reprocessing of the same transaction.
- Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message. There may be updates or fixes available that can resolve the issue.
- Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs for a more in-depth analysis.
Related Information:
By following these steps, you should be able to identify the root cause of the APAR_EBPP_SERVICE012 error and implement a suitable solution.
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