How To Fix AO391 - An order with object number &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: AO - Appropriation requests - Master data / Customizing

• Message number: 391

• Message text: An order with object number &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AO391 - An order with object number &1 does not exist ?

  The SAP error message AO391, which states "An order with object number &1 does not exist," typically occurs in the context of Asset Accounting (FI-AA) or when dealing with orders in SAP. This error indicates that the system is unable to find an order associated with the specified object number.
  Causes:
  
  Incorrect Object Number: The object number provided may be incorrect or mistyped.
  Order Deletion: The order may have been deleted or archived, making it unavailable in the current context.
  Authorization Issues: The user may not have the necessary authorizations to view or access the order.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data migration process.
  Incorrect Configuration: The configuration settings for the order management or asset accounting module may not be set up correctly.
  
  Solutions:
  
  Verify Object Number: Double-check the object number you are using to ensure it is correct and exists in the system.
  Check Order Status: Use transaction codes like KO03 (Display Order) to check if the order exists and is active.
  Review Authorizations: Ensure that the user has the necessary permissions to access the order. This can be checked with the help of your SAP security team.
  Consult with IT Support: If the order was recently deleted or archived, consult with your IT support team to see if it can be restored or if there are any logs indicating what happened.
  Data Consistency Check: Run consistency checks or reports to identify any data issues. Transaction codes like SARA (Archive Administration) can help in checking archived data.
  Configuration Review: If the issue persists, review the configuration settings related to order management or asset accounting to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO03 (Display Order), KOB1 (Order Line Items), and SARA (Archive Administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to Asset Accounting and Order Management for further insights.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support or your internal SAP team for further investigation.