How To Fix AM475 - Application object & & is locked; update not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 475

• Message text: Application object & & is locked; update not possible

What causes this issue?

The application object of type &V1& with the key &V2& &V3& is currently
locked by user &V4&.

System Response

The system cannot update the address.

How to fix this error?

Trigger the update of the address again later.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM475 - Application object & & is locked; update not possible ?

  The SAP error message AM475 indicates that an application object (such as an asset) is locked, preventing updates or changes from being made. This typically occurs in the Asset Accounting (FI-AA) module when an asset is being processed or has been locked by another user or transaction.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing or modifying the same asset, leading to a lock.
  Transaction in Progress: A transaction that involves the asset is still in progress, which can lock the asset until the transaction is completed.
  Background Jobs: A background job may be running that is processing the asset, causing it to be locked.
  Manual Locking: The asset may have been manually locked by a user for maintenance or other reasons.
  
  Solutions:
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for locks on the asset. You can filter by the user or the object type to find the specific lock.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait for Release:
  
  If the lock is due to another user or a background job, you may need to wait until the other process completes. You can communicate with the user or check the job status in transaction SM37.
  
  
  
  Review Background Jobs:
  
  Check if there are any background jobs that might be processing the asset. If so, you may need to wait for those jobs to finish.
  
  
  
  Contact the User:
  
  If you identify a specific user who has locked the asset, you can reach out to them to see if they can release the lock.
  
  
  
  Check for Manual Locks:
  
  If the asset was manually locked, you may need to contact the person who locked it to have it released.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To monitor background jobs.
  SE11: To check the data dictionary for the asset table (e.g., ANLA, ANLB).
  
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
  
  
  Documentation: Refer to SAP Help documentation for Asset Accounting for more details on asset management and locking mechanisms.
  
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.