How To Fix AM360 - Application object locked - Cannot refresh


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 360

  • Message text: Application object locked - Cannot refresh

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message AM360 - Application object locked - Cannot refresh ?

    The SAP error message AM360, which states "Application object locked - Cannot refresh," typically occurs when a user attempts to refresh or modify an application object (such as a report, query, or other application-related data) that is currently locked by another user or process. This locking mechanism is in place to prevent data inconsistencies and ensure that changes are made in a controlled manner.

    Causes:

    1. Concurrent Access: Another user or process is currently accessing or modifying the same application object.
    2. Long-Running Transactions: A transaction that takes a long time to complete may hold a lock on the object longer than expected.
    3. System Issues: Sometimes, system errors or crashes can leave objects in a locked state.
    4. User Permissions: The user may not have the necessary permissions to unlock or refresh the object.

    Solutions:

    1. Wait and Retry: If another user is working on the object, wait for them to finish and then try refreshing again.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock and take appropriate action.
    3. Release Locks: If you have the necessary permissions, you can manually release the lock from SM12. Be cautious when doing this, as it may disrupt another user's work.
    4. Contact Administrator: If you are unable to resolve the issue, contact your SAP system administrator for assistance. They may have the tools and permissions to investigate further.
    5. Review System Logs: Check system logs for any errors or warnings that might indicate why the object is locked.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries), SM21 (to view system logs), and ST22 (to check for dumps).
    • User Permissions: Ensure that your user role has the necessary permissions to access and modify the application object.
    • Documentation: Refer to SAP documentation or support notes for more detailed information on handling locks and troubleshooting related issues.

    By following these steps, you should be able to identify the cause of the AM360 error and take appropriate action to resolve it.

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