How To Fix AM289 - Address maintenance cannot be called; error in table TSADRV

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 289

• Message text: Address maintenance cannot be called; error in table TSADRV

What causes this issue?

The entry for table &V1&, field &V2& in the Business Address Services
control table TSADRV is incomplete. The address group is not specified.
A domain of the old address table is also used for the address in the
table.

System Response

The address management cannot be called without the address group.

How to fix this error?

If the table is part of a customer development:
make the following entry in the table TSADRV using transaction SM30:
Logical table name: &V3&
Logical field name: &V4&
All customizing objects not delivered by SAP should use a consistent
address group in the customer name space: use address group 'ZA01'.
As this address group is in the customer name space of table TSAD7, the
entry 'ZA01' must also be made in table TSAD7 in the customer system:
Key: ZA01
Description: Customizing: Customer object addresses
Direct maint.: not marked
Also create the address group 'ZADE' in the table TSAD7 for addresses
of deleted customer objects (if the address of the address group 'ZA01'
is still referred to elsewhere when you try to delete a customer
object, the address is not deleted, the address group is changed to
'ZADE'):
Key: ZADE
Description: Customizing: Adresses of deleted customer objects
Direct maint: not marked
If it is a new development, the address number field should also refer
to the Business Address Services (AD_ADDRNUM) domains.
If it is an SAP table:
this should not arise in customer systems. If it does, send a problem
message to SAP, specifying AM 289, the number of this message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM289 - Address maintenance cannot be called; error in table TSADRV ?

  The SAP error message AM289 indicates that there is an issue with address maintenance due to an error in the table TSADRV. This error typically arises when there are inconsistencies or problems with the address data in the system.
  Cause:
  
  Data Inconsistency: The error may be caused by inconsistencies in the address data stored in the TSADRV table.
  Missing Entries: There might be missing or incorrect entries in the TSADRV table that are required for address maintenance.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the address data.
  System Configuration: Incorrect configuration settings related to address management in the SAP system can also lead to this error.
  
  Solution:
  
  Check TSADRV Table: Use transaction code SE11 to check the TSADRV table for any inconsistencies or missing entries. Look for any records that may be corrupt or incomplete.
  Data Consistency Check: Run a data consistency check for address data. You can use transaction code SE38 to execute relevant programs that check for inconsistencies in address data.
  Authorization Check: Ensure that the user has the necessary authorizations to perform address maintenance. You can check this using transaction code SU53 to analyze authorization issues.
  Recreate Entries: If you find missing or corrupt entries in the TSADRV table, you may need to recreate them or correct the existing entries.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues with the TSADRV table.
  Consult Basis Team: If the issue persists, consult your SAP Basis team for further investigation. They may need to perform database checks or repairs.
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE38 (ABAP Editor), SU53 (Authorization Check).
  SAP Notes: Always check for relevant SAP Notes that may provide additional insights or solutions for this error.
  Documentation: Review SAP documentation related to address management and the TSADRV table for a better understanding of its structure and purpose.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.