How To Fix AM229 - PO Box has a value although 'PO Box w/o no.' flag is set

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 229

• Message text: PO Box has a value although 'PO Box w/o no.' flag is set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM229 - PO Box has a value although 'PO Box w/o no.' flag is set ?

  The SAP error message AM229 indicates that there is a conflict in the address data for a vendor or customer. Specifically, it occurs when a Purchase Order (PO) Box has been entered, but the system is configured to not allow a PO Box to be used due to the 'PO Box w/o no.' flag being set. This can happen in various scenarios, such as when creating or updating vendor or customer master data.
  Cause:
  
  Configuration Issue: The 'PO Box w/o no.' flag is set in the configuration, which means that the system should not accept any PO Box entries without a corresponding number.
  Data Entry Error: A user may have inadvertently entered a PO Box value in the address fields when it should not have been allowed.
  Master Data Inconsistency: There may be inconsistencies in the master data setup for the vendor or customer, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code SPRO).
  Navigate to the relevant section for vendor or customer master data.
  Verify the settings for the 'PO Box w/o no.' flag and ensure it aligns with your business requirements.
  
  
  
  Correct the Address Data:
  
  If the PO Box is not required, remove the PO Box value from the address fields in the vendor or customer master data.
  If a PO Box is necessary, consider changing the configuration to allow PO Boxes without numbers, if that aligns with your business processes.
  
  
  
  Review Master Data:
  
  Check the vendor or customer master data for any inconsistencies or errors.
  Ensure that all required fields are filled out correctly and that there are no conflicting entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for further guidance on handling address data and configuration settings.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MK01 (Create Vendor), MK02 (Change Vendor), or XD01 (Create Customer) to access and modify the master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the appropriate permissions to make changes to vendor or customer master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.