How To Fix AM225 - Enter city (if different) only in comb.with PO box or company postal code

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 225

• Message text: Enter city (if different) only in comb.with PO box or company postal code

What causes this issue?

You have made an entry in the <LS>Other City</> field, without
specifying a PO Box or a company postal code, but this field is only
used when the city of the PO Box address differs from the house
address. Otherwise the city is entered in the field <LS>City</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either specify a PO Box (incl. postal code), or the company postal
code, or cancel the entry in the <LS>Other City</> field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM225 - Enter city (if different) only in comb.with PO box or company postal code ?

  The SAP error message AM225 indicates that there is an issue with the address information entered in the system, specifically related to the city field when a PO Box or company postal code is used. This error typically arises in the context of creating or updating master data, such as vendor or customer records, where address details are required.
  Cause:
  The error occurs when:
  
  A PO Box is entered in the address fields without a corresponding city.
  A company postal code is used without specifying a city.
  The system is configured to require a city entry only when a PO Box or a specific postal code is present.
  
  Solution:
  To resolve the AM225 error, you can take the following steps:
  
  
  Check Address Fields: Ensure that if you are using a PO Box or a company postal code, you also enter the corresponding city in the city field. 
  
  
  Correct Data Entry:
  
  If you have a PO Box, make sure to fill in the city field with the appropriate city name.
  If you are using a company postal code, ensure that the city is also specified.
  
  
  
  Review Configuration: If you are consistently encountering this error and believe it should not be enforced, you may need to review the configuration settings in SAP related to address validation. This may require assistance from your SAP Basis or configuration team.
  
  
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on address management and validation rules.
  
  
  Testing: After making the necessary changes, try to save or process the record again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users entering data are trained on the importance of filling out address fields correctly to avoid such errors.
  Address Validation: Consider implementing address validation tools or enhancements that can help prevent such issues in the future.
  
  By following these steps, you should be able to resolve the AM225 error and ensure that address data is entered correctly in SAP.