How To Fix AM191 - Pager address empty; entry ignored &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 191

• Message text: Pager address empty; entry ignored &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM191 - Pager address empty; entry ignored & ?

  The SAP error message AM191, which states "Pager address empty; entry ignored," typically occurs in the context of the SAP Asset Management module when there is an attempt to send a notification or message to a pager, but the pager address is not specified or is missing.
  Cause:
  
  Missing Pager Address: The most common cause of this error is that the pager address field is empty in the relevant master data or configuration settings.
  Incorrect User Settings: The user profile or settings may not have a valid pager address configured.
  Data Entry Error: There may have been an oversight during data entry, leading to an empty field where a pager address should be.
  
  Solution:
  
  
  Check User Master Data:
  
  Go to the user master data (transaction code SU01) and check if the pager address is filled in the "Address" tab.
  If it is empty, enter the correct pager address and save the changes.
  
  
  
  Review Notification Settings:
  
  If the error occurs while sending notifications, check the notification settings in the relevant transaction (e.g., IW21 for creating notifications).
  Ensure that the pager address is specified in the notification or in the user settings.
  
  
  
  Update Master Data:
  
  If the error is related to a specific asset or equipment, check the master data for that asset/equipment to ensure that the pager address is correctly entered.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your SAP Basis or IT support team to ensure that there are no underlying configuration issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), IW21 (Create Notification), and others that may be involved in the process.
  Documentation: Refer to SAP documentation or help files for more detailed information on user settings and notification configurations.
  User Roles: Ensure that the user has the appropriate roles and authorizations to send notifications or messages.
  
  By addressing the missing pager address and ensuring that all relevant settings are correctly configured, you should be able to resolve the AM191 error message.