How To Fix AM177 - Not all printer addresses could be read

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 177

• Message text: Not all printer addresses could be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM177 - Not all printer addresses could be read ?

  The SAP error message AM177, which states "Not all printer addresses could be read," typically occurs when there is an issue with the configuration or communication of printers within the SAP system. This error can arise in various scenarios, such as when trying to print documents or reports.
  Causes:
  
  Printer Configuration Issues: The printer may not be properly configured in the SAP system. This includes incorrect settings in the device type, output device, or spool settings.
  Network Issues: There may be network connectivity problems between the SAP system and the printer, preventing the system from accessing the printer addresses.
  Authorization Issues: The user may not have the necessary authorizations to access the printer or its configuration.
  Spool Request Problems: There could be issues with the spool request, such as it being stuck or not processed correctly.
  Missing Printer Addresses: The printer addresses may not be defined in the SAP system, or they may have been deleted or changed.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the printer.
  Ensure that the output device is correctly defined and that the device type is appropriate for the printer being used.
  
  
  
  Test Printer Connectivity:
  
  Use the transaction code SP01 to check the status of spool requests and see if there are any errors related to the printer.
  Test the printer connection from the SAP system to ensure it is reachable.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the printer. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Check Spool Requests:
  
  Look for any stuck or failed spool requests in transaction SP01. If there are issues, try to delete or reprocess them.
  
  
  
  Define Printer Addresses:
  
  If printer addresses are missing, you may need to define them in the SAP system. This can be done in SPAD by creating or modifying the output device settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on printer configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or consult with SAP support for further assistance.