How To Fix AM115 - R/Mail address empty; entry ignored &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 115

• Message text: R/Mail address empty; entry ignored &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM115 - R/Mail address empty; entry ignored & ?

  The SAP error message AM115 ("R/Mail address empty; entry ignored") typically occurs when you are trying to process a record in SAP that requires an email address, but the email address field is empty. This error is often encountered in the context of Asset Management (AM) or when dealing with notifications, alerts, or other communications that require an email address.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the email address field is not filled in the relevant master data or transaction.
  Incorrect Configuration: There may be a configuration issue in the system where the email address is not being pulled from the correct source.
  Data Entry Error: The user may have overlooked entering the email address during data entry.
  
  Solution:
  
  
  Check Master Data: Ensure that the relevant master data (e.g., vendor, customer, or employee records) has a valid email address entered. You can do this by navigating to the relevant transaction (e.g., transaction codes like BP for Business Partner) and verifying the email address field.
  
  
  Update Email Address: If the email address is missing, enter a valid email address in the appropriate field and save the changes.
  
  
  Review Configuration: If the issue persists, check the configuration settings related to email notifications in the SAP system. This may involve reviewing settings in transaction codes like SPRO (SAP Reference IMG) to ensure that email addresses are being correctly utilized.
  
  
  Test the Process: After making the necessary updates, re-run the process that triggered the error to confirm that the issue has been resolved.
  
  
  Consult Documentation: If you are unsure about where to find the email address field or how to update it, refer to SAP documentation or consult with your SAP administrator for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), or any specific transaction related to the module you are working with.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit the relevant data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  By addressing the missing email address and ensuring proper configuration, you should be able to resolve the AM115 error message in SAP.