How To Fix ALVHT155 - Seagate/SAP driver for Crystal Reports not found (&1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: ALVHT - ALV: Messages Template Maintenance, Office Integration

• Message number: 155

• Message text: Seagate/SAP driver for Crystal Reports not found (&1 &2 &3 &4)

What causes this issue?

The components for the SAP GUI for the Windows Environment Seagate
Crystal Reports Integration are not available completely.
To perform the intended functions, you need the Crystal Reports
components for previewing and designing Crystal Reports templates for
SAP, in addition to the SAP GUI.
These components are not part of the standard SAP GUI or Crystal
Reports installation.
You can obtain these components from
<ZH>http://www.SeagateSoftware.com/SAP</>.

System Response

The action has been terminated.

How to fix this error?

Check your PC installation and install the components.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ALVHT155 - Seagate/SAP driver for Crystal Reports not found (&1 &2 &3 &4) ?

  The SAP error message ALVHT155, which indicates that the Seagate/SAP driver for Crystal Reports is not found, typically arises when there is an issue with the installation or configuration of the Crystal Reports software or its integration with SAP. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing Driver: The Seagate/SAP driver for Crystal Reports may not be installed on the system.
  Incorrect Configuration: The configuration settings for the Crystal Reports driver may be incorrect or not properly set up in SAP.
  Version Mismatch: There may be a version mismatch between the SAP system and the Crystal Reports software.
  Corrupted Installation: The installation of Crystal Reports may be corrupted or incomplete.
  Path Issues: The system may not be able to locate the driver due to incorrect path settings in the environment variables.
  
  Solutions:
  
  
  Install or Reinstall the Driver:
  
  Ensure that the Seagate/SAP driver for Crystal Reports is installed. If it is not, download and install the appropriate version from the SAP or Seagate website.
  If it is already installed, consider reinstalling it to fix any potential corruption.
  
  
  
  Check Configuration Settings:
  
  Verify the configuration settings in SAP for Crystal Reports. Ensure that the paths to the drivers are correctly set.
  Check the SAP GUI settings to ensure that the Crystal Reports integration is properly configured.
  
  
  
  Update Software:
  
  Ensure that both SAP and Crystal Reports are updated to the latest versions. This can help resolve compatibility issues.
  
  
  
  Environment Variables:
  
  Check the system’s environment variables to ensure that the path to the Crystal Reports drivers is included. You may need to add the path manually if it is missing.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP and Crystal Reports documentation for specific instructions on driver installation and configuration.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or the support team for Crystal Reports for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the ALVHT155 error.
  Crystal Reports Documentation: Review the documentation for Crystal Reports for any specific requirements or troubleshooting steps.
  Community Forums: Engage with community forums or user groups for SAP and Crystal Reports, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the ALVHT155 error related to the Seagate/SAP driver for Crystal Reports.