How To Fix ALM_ME027 - User & is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: ALM_ME - Notifications for Mobile Asset Management

• Message number: 027

• Message text: User & is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ALM_ME027 - User & is locked ?

  The SAP error message ALM_ME027 indicates that a user is locked, which typically means that the user account has been disabled or locked due to multiple failed login attempts or administrative actions. This can prevent the user from accessing the SAP system and performing necessary tasks.
  Cause:
  
  Multiple Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Administrative Lock: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: The user’s password may have expired, and if the user attempts to log in with the old password, the account may get locked.
  User Profile Issues: There may be issues with the user profile or authorization settings that lead to the account being locked.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the username and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password for the user in the same SU01 transaction.
  
  
  
  Check User Lock Status:
  
  In SU01, check the "Logon Data" tab to see the lock status and any relevant information about the user.
  
  
  
  Review Security Policies:
  
  Review the security policies regarding user account lockouts to ensure they are appropriate for your organization’s needs.
  
  
  
  User Education:
  
  Educate users on the importance of entering correct credentials and the consequences of multiple failed attempts.
  
  
  
  Monitor User Activity:
  
  Regularly monitor user activity and account status to prevent future lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for unlocking multiple users)
  SUIM: User Information System (to check user status and authorizations)
  
  
  
  SAP Notes: Check SAP Notes for any specific issues related to user locks and recommended solutions.
  
  
  System Logs: Review system logs (transaction SM21) for any related error messages or events that led to the user being locked.
  
  
  User Management Best Practices: Implement best practices for user management, including regular audits of user accounts and access rights.
  
  
  By following these steps, you should be able to resolve the ALM_ME027 error and prevent future occurrences.