How To Fix AJ862 - Programming error when calling ISU_BILL_CANCELLATION

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 862

• Message text: Programming error when calling ISU_BILL_CANCELLATION

What causes this issue?

INTERNAL ERROR:
The parameters X_ENQ_BELNR and X_DEQ_BELNR in function module
ISU_BILL_CANCELLATION can only be maintained in certain call
environments.
At the moment, the situation is:
Document to be reversed: &V1&
X_ENQ_BELNR = &V2&
X_DEQ_BELNR = &V3&
SY-CPROG = &V4&
The parameters are used for reversing installation groups and should
only be used by the SAP standard.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ862 - Programming error when calling ISU_BILL_CANCELLATION ?

  The SAP error message AJ862, which indicates a "Programming error when calling ISU_BILL_CANCELLATION," typically arises in the context of billing processes within the SAP IS-U (Utilities) module. This error suggests that there is an issue with the program logic or data handling when attempting to cancel a bill.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the billing data or master data that are being processed.
  Custom Code Issues: If there are custom enhancements or modifications in the IS-U billing process, they might be causing the error.
  Configuration Issues: Incorrect configuration settings in the billing or invoicing processes can lead to this error.
  System Bugs: There may be known bugs in the version of SAP you are using that affect the billing cancellation process.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the cancellation might also trigger this error.
  
  Solutions:
  
  Check Data Integrity: Verify the billing documents and related master data for any inconsistencies. Ensure that all necessary data is complete and correct.
  Review Custom Code: If there are any custom enhancements, review the code for errors or logic issues. Debugging the custom code may help identify the problem.
  Configuration Review: Check the configuration settings related to billing and invoicing in the IS-U module. Ensure that they are set up correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches.
  User Authorizations: Ensure that the user has the necessary authorizations to perform billing cancellations.
  Debugging: If you have access to the development environment, you can debug the function module ISU_BILL_CANCELLATION to identify the exact point of failure.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check related financial documents.
  Documentation: Review SAP documentation related to billing processes in IS-U for any additional insights or troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the AJ862 error in your SAP IS-U environment.