How To Fix AJ836 - Secondary installation &1: Installation role changed

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 836

• Message text: Secondary installation &1: Installation role changed

What causes this issue?

When primary installation &v2& was billed, secondary installation &v1&
was also processed. The <DS:DE.INSTROLE>installation role</> of
secondary installation &v1& has changed in the period &v3& to &v4&. The
role has either changed from an installation role with
<DS:DE.DISTREL>distribution</> to an installation role without
distribution, or the opposite. This is not permitted.

System Response

The billing procedure for the primary installation is cancelled.

How to fix this error?

Correct the installation role in the historical data of installation
&v1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ836 - Secondary installation &1: Installation role changed ?

  The SAP error message AJ836, which states "Secondary installation &1: Installation role changed," typically occurs in the context of SAP's Advanced Business Application Programming (ABAP) or during the installation of software components in a system landscape. This error indicates that the installation role of a secondary system (like a client or a system instance) has been altered, which can lead to inconsistencies in the system configuration.
  Cause:
  
  
  Role Change: The primary cause of this error is that the installation role of a secondary system has been changed. This could happen due to:
  
  Manual changes in the system configuration.
  Changes made during a system upgrade or patching process.
  Incorrect configuration during the installation of a new component or system.
  
  
  
  System Landscape Changes: If there have been changes in the system landscape, such as moving a system from one role to another (e.g., from a development system to a production system), this error may arise.
  
  
  Inconsistent Configuration: The error can also occur if there are inconsistencies in the configuration settings of the systems involved, particularly in the context of transport routes or system roles.
  
  
  Solution:
  To resolve the AJ836 error, you can follow these steps:
  
  
  Check System Roles: Verify the installation roles of the systems involved. Ensure that the secondary system is correctly configured according to its intended role (e.g., development, quality assurance, production).
  
  
  Review Configuration: Go through the configuration settings in the SAP system to identify any discrepancies. This includes checking the system landscape configuration and transport routes.
  
  
  Reconfigure if Necessary: If you find that the installation role has been incorrectly set, you may need to reconfigure the system. This could involve:
  
  Using transaction codes like SCC4 to check client settings.
  Adjusting the configuration in the SAP Solution Manager if applicable.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system. There may be specific guidelines or patches available that address this error.
  
  
  SAP Support: If the issue persists after checking the configuration and roles, consider reaching out to SAP Support for further assistance. They can provide insights based on the specific details of your system landscape.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCC4 (Client Administration), SCC1 (Client Copy), and SCC3 (Client Export) that may help in managing system roles and configurations.
  SAP Notes: Search for SAP Notes related to error AJ836 in the SAP Support Portal. These notes may provide additional context or solutions based on similar issues encountered by other users.
  System Documentation: Keep your system documentation up to date, including any changes made to the system landscape or configuration settings.
  
  By following these steps, you should be able to identify the cause of the AJ836 error and implement a solution to resolve it.