How To Fix AJ817 - Error accessing database

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 817

• Message text: Error accessing database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ817 - Error accessing database ?

  The SAP error message AJ817, which indicates "Error accessing database," typically arises when there are issues related to database connectivity or integrity. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Database Connection Issues: The SAP system may be unable to connect to the database due to network issues, incorrect connection parameters, or database server downtime.
  Database Locking: The database might be locked due to long-running transactions or deadlocks, preventing access to the required data.
  Insufficient Resources: The database server may be running out of resources (e.g., memory, disk space), leading to access issues.
  Corrupted Database Objects: Corruption in database tables or indexes can lead to access errors.
  Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to connectivity problems.
  User Permissions: The user account being used to access the database may not have the necessary permissions.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the connection parameters (hostname, port, database name) are correct.
  
  
  
  Review Database Locks:
  
  Use database management tools to check for locks or long-running transactions.
  If necessary, terminate any blocking sessions or transactions.
  
  
  
  Monitor Resource Usage:
  
  Check the database server for resource utilization (CPU, memory, disk space).
  If resources are low, consider optimizing queries, increasing resources, or archiving old data.
  
  
  
  Database Integrity Checks:
  
  Run integrity checks on the database to identify and repair any corruption.
  Use database-specific tools or commands to check for and fix corrupted objects.
  
  
  
  Configuration Review:
  
  Review the SAP and database configuration settings to ensure they are correct.
  Check for any recent changes that might have affected connectivity.
  
  
  
  User Permissions:
  
  Verify that the user account has the necessary permissions to access the database and perform the required operations.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SM21 (System Log), ST22 (Dump Analysis), and DB02 (Database Performance) to gather more information about the error.
  Logs: Review the application server logs and database logs for any additional error messages or warnings that could provide more context.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.