How To Fix AJ517 - You can only enter the RTP interface when interval counters are allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 517

• Message text: You can only enter the RTP interface when interval counters are allowed

What causes this issue?

For rates, you can only enter an <DS:DE.E_RTPINTERFACE>RTP interface</>
in which the <DS:DE.USE_RTP>Permitted for interval meters</> field is
selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ517 - You can only enter the RTP interface when interval counters are allowed ?

  The SAP error message AJ517, "You can only enter the RTP interface when interval counters are allowed," typically occurs in the context of the SAP system when dealing with the Real-Time Processing (RTP) interface, particularly in the area of logistics or production planning.
  Cause:
  This error message indicates that the system is configured in such a way that it does not allow the entry of RTP data because interval counters are not enabled. This can happen due to several reasons:
  
  Configuration Settings: The system settings for the RTP interface may not be properly configured to allow interval counters.
  Master Data Issues: The master data related to the materials or processes may not be set up to support interval counters.
  User Authorizations: The user may not have the necessary authorizations to access the RTP interface.
  
  Solution:
  To resolve the AJ517 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the RTP interface in your SAP system.
  Ensure that the option for allowing interval counters is enabled. This may involve checking the settings in the relevant customizing transaction (e.g., SPRO).
  
  
  
  Review Master Data:
  
  Check the master data for the materials or processes you are working with. Ensure that they are set up to support interval counters.
  This may involve reviewing the material master records or the relevant configuration settings for production orders.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the RTP interface.
  If needed, consult with your SAP security team to ensure that the user roles and authorizations are correctly assigned.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the RTP interface and interval counters for any additional guidance or specific configuration steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the RTP interface again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to RTP and interval counters, such as OPU1 (for RTP settings) or MM02 (for material master changes).
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the AJ517 error and successfully access the RTP interface.