How To Fix AJ502 - The quantity base for price &1 is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 502

• Message text: The quantity base for price &1 is zero

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ502 - The quantity base for price &1 is zero ?

  The SAP error message AJ502 "The quantity base for price &1 is zero" typically occurs in the context of pricing and valuation in SAP, particularly when dealing with materials, services, or other items that have a pricing condition associated with them. This error indicates that the system is trying to calculate a price based on a quantity that is zero, which is not valid.
  Cause:
  
  
  Zero Quantity: The most common cause of this error is that the quantity base for the pricing condition is set to zero. This can happen if:
  
  The item has not been delivered or received yet.
  The quantity has been incorrectly entered or calculated.
  There is a mismatch in the data entry or configuration.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the pricing conditions in the pricing procedure, leading to incorrect calculations.
  
  
  Missing Data: Required data for the pricing condition might be missing or not properly maintained in the master data.
  
  
  Solution:
  
  
  Check Quantity: Verify the quantity associated with the pricing condition. Ensure that the quantity is correctly entered and reflects the actual situation (e.g., received quantity, ordered quantity).
  
  
  Review Pricing Conditions: Go to the pricing procedure and check the configuration of the pricing conditions. Ensure that the conditions are set up correctly and that they reference the correct quantity fields.
  
  
  Update Master Data: Ensure that all relevant master data (material master, vendor master, etc.) is correctly maintained and up to date.
  
  
  Recalculate Prices: If the quantity has been corrected, you may need to recalculate the prices in the document (e.g., sales order, purchase order) to reflect the changes.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your configuration and version of SAP.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME23N (Display Purchase Order), VA03 (Display Sales Order), or VK13 (Display Condition) to check the relevant documents and pricing conditions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check if any user exits or BAdIs are affecting the pricing calculations.
  
  If you continue to experience issues after following these steps, it may be beneficial to engage with your SAP support team or a consultant who can provide more tailored assistance based on your specific SAP environment.