How To Fix AJ446 - Inconsistency in billing - Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 446

• Message text: Inconsistency in billing - Contact SAP

What causes this issue?

An inconsistency has been detected in billing.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ446 - Inconsistency in billing - Contact SAP ?

  The SAP error message AJ446, which indicates "Inconsistency in billing - Contact SAP," typically arises in the context of billing documents and can be related to various issues within the billing process. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the billing data, such as mismatched billing documents, incorrect pricing conditions, or missing master data.
  Custom Code Issues: If there are custom enhancements or modifications in the billing process, they might lead to unexpected behavior or data inconsistencies.
  Incomplete Document Flow: The billing document may not have been created correctly due to issues in the preceding sales order or delivery documents.
  Configuration Issues: Incorrect configuration settings in the billing process or related modules (like SD or FI) can lead to inconsistencies.
  Database Issues: Corruption or issues in the database can also lead to inconsistencies in billing data.
  
  Solutions:
  
  Check Document Flow: Review the document flow for the billing document in question. Ensure that all preceding documents (sales orders, deliveries) are complete and correctly processed.
  Analyze Billing Data: Use transaction codes like VF03 (Display Billing Document) to analyze the billing document and check for any inconsistencies in the data.
  Review Custom Code: If there are custom enhancements, review the code for any potential issues that could lead to inconsistencies.
  Run Consistency Checks: Use SAP standard tools or reports to check for inconsistencies in billing documents. Transaction codes like SARA (Archive Administration) or SDBA (Database Administration) can be useful.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, it is advisable to contact SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, document numbers, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  SAP Notes: Regularly check for SAP Notes related to billing inconsistencies, as SAP frequently updates their knowledge base with solutions to known issues.
  Documentation: Review SAP documentation related to billing processes in the Sales and Distribution (SD) module for best practices and troubleshooting steps.
  
  Conclusion:
  The AJ446 error message indicates a significant issue that requires careful investigation. By following the outlined steps, you can identify the root cause and implement the necessary solutions. If internal efforts do not resolve the issue, engaging with SAP Support is the best course of action.