How To Fix AJ285 - Billing order cannot be processed

AJ285 - Overview

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 285

• Message text: Billing order cannot be processed

What causes this issue?

You have tried to bill the billing order by means of manual billing.
The system could not find any meter reading data. For this reason the
billing order is not used.
This means that the billing transaction is reset to manual billing
(billing transaction 06). The billing order is not included in the
billing, and is not deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

AJ285 - Details

• The SAP error message AJ285, which states "Billing order cannot be processed," typically occurs in the context of billing and invoicing processes within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Incomplete Data: The billing order may have missing or incomplete data that is required for processing.
  Status Issues: The billing order might be in a status that does not allow it to be processed (e.g., blocked, canceled).
  
  Configuration Issues: There may be configuration settings in the billing module that are not set up correctly.
  Document Flow Issues: There could be issues with the document flow, such as missing preceding documents (e.g., sales orders, delivery documents).
  Authorization Issues: The user may not have the necessary authorizations to process the billing order.
  Technical Errors: There may be underlying technical issues, such as database