How To Fix AJ265 - Backbilling period &1: error at start of meter reading result determin.

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 265

• Message text: Backbilling period &1: error at start of meter reading result determin.

What causes this issue?

An error occurred in function module ISU_IZWST_LE_MARGIN_DETERMINE
during the determination of meter reading results for backbilling
period &V1&. Please refer to the previous message to see the exact
cause of the error.
The error can occur when meter reading results are changed subsequently
after billing is complete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the meter reading results.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ265 - Backbilling period &1: error at start of meter reading result determin. ?

  The SAP error message AJ265 typically relates to issues encountered during the processing of meter reading results in the context of backbilling. This error can occur in the SAP IS-U (Industry Solution for Utilities) module, particularly when there are discrepancies or issues with the meter reading data or the billing period.
  Cause:
  
  Invalid Backbilling Period: The specified backbilling period may not be valid or may not align with the billing cycles defined in the system.
  Missing Meter Readings: There may be missing or incomplete meter readings for the specified period, which prevents the system from calculating the billing correctly.
  Configuration Issues: There could be configuration issues in the billing settings or in the meter reading results that need to be addressed.
  Data Inconsistencies: There may be inconsistencies in the data related to the meter readings, such as incorrect timestamps or overlapping billing periods.
  
  Solution:
  
  Check Backbilling Period: Verify that the backbilling period specified in the error message is valid and corresponds to the billing cycles configured in the system.
  Review Meter Readings: Ensure that all necessary meter readings for the specified period are present and correctly entered in the system. If any readings are missing, they need to be added.
  Configuration Review: Review the configuration settings for billing and meter reading in the SAP system to ensure they are set up correctly.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the meter reading data. This may involve checking for overlapping periods or incorrect timestamps.
  Consult Documentation: Refer to SAP documentation or notes related to the error message AJ265 for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like EL31 (for meter reading results) or EA00 (for billing) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for notes using the SAP Support Portal.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.