Message type: E = Error
Message class: AJ - Billing program
Message number: 238
Message text: Mass run terminated due to customer check
A customer-specific check failed in user exit EXIT_SAPLEA01_002.
INCLUDE ISU_WEITEREINFOS OBJECT DOKU ID TX
the <DS:FU.EXIT_SAPLEA01_002>function module documentation</>.
The mass processing run was terminated.
Please correct the error that caused the termination.
Error message extract from SAP system. Copyright SAP SE.
AJ238
- Mass run terminated due to customer check ?The SAP error message AJ238, which states "Mass run terminated due to customer check," typically occurs in the context of mass processing jobs, such as mass billing or mass data updates. This error indicates that the mass run was stopped because it encountered a customer-related issue that needs to be addressed before the process can continue.
Cause: Customer Data Issues: The error may arise due to inconsistencies or missing data in customer master records. This could include missing addresses, invalid customer statuses, or other required fields that are not populated correctly. Business Rules Violations: The mass run may have encountered a situation where the processing of certain customers violates business rules or conditions set in the system. Authorization Issues: There may be authorization problems preventing the mass run from processing certain customer records.
Configuration Issues: Incorrect configuration settings in the system related to customer processing can also lead to this error.
Solution: Check Customer Master Data: Review
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