How To Fix AIS2005 - Order &1 locked at present by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AIS2 - Pushback IM

• Message number: 005

• Message text: Order &1 locked at present by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AIS2005 - Order &1 locked at present by user &2 ?

  The SAP error message AIS2005, which states "Order &1 locked at present by user &2," indicates that a specific order (identified by &1) is currently locked by another user (identified by &2). This typically occurs when multiple users are trying to access or modify the same order simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the order, which locks it to prevent data inconsistencies.
  Long-running Transactions: A user may have a long-running transaction that has not yet completed, keeping the order locked.
  System Issues: Occasionally, system issues or bugs can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the order again.
  Identify the User: If you need immediate access, you can identify the user who has locked the order (as indicated by &2) and communicate with them to see if they can release the lock.
  Check for Long Transactions: Use transaction codes like SM12 (for lock entries) to check if there are any long-running transactions that might be holding the lock. You can also check transaction SM21 (system log) for any related issues.
  Release Locks: If necessary and if you have the appropriate authorizations, you can manually release the lock using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the order.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate and resolve any underlying system issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: View system logs for errors and warnings.
  SM37: Monitor background jobs to see if any jobs are causing locks.
  
  
  User Communication: Establish a protocol for users to communicate when they are working on critical orders to minimize locking issues.
  Training: Ensure that users are trained on how to properly access and release orders to avoid unnecessary locks.
  
  By following these steps, you should be able to resolve the AIS2005 error and manage order locks effectively in SAP.