How To Fix AIN_INT_MSG037 - Characteristic value &1 does not exist in AIN for &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: AIN_INT_MSG - AIN EAM Integration Messages

• Message number: 037

• Message text: Characteristic value &1 does not exist in AIN for &2.

What causes this issue?

You are trying to synchronize your notification in an ERP system which
is not in the configuration.

System Response

The system will cancel processing.

How to fix this error?

You need to maintain the AIN system name in transaction <ZK>SM30</>,
using the view <ZK>AIN_V_GEN_CONFIG</>. You also need to check in AIN
whether you have the defined system in your external system list.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AIN_INT_MSG037 - Characteristic value &1 does not exist in AIN for &2. ?

  The SAP error message AIN_INT_MSG037 indicates that a specific characteristic value does not exist in the Advanced Information Network (AIN) for a given object. This error typically arises in scenarios where data is being transferred or synchronized between systems, and the expected characteristic value is not found in the AIN database.
  Cause:
  
  Missing Characteristic Value: The characteristic value specified in the error message is not defined in the AIN system for the specified object.
  Data Synchronization Issues: There may be issues with data synchronization between the source system and AIN, leading to missing or incomplete data.
  Configuration Errors: The configuration of the AIN system may not include the necessary characteristic values for the objects being processed.
  Incorrect Data Entry: The characteristic value may have been incorrectly entered or may not match the expected format.
  
  Solution:
  
  Check Characteristic Values: Verify that the characteristic value specified in the error message exists in the AIN system. You can do this by navigating to the relevant configuration or master data area in AIN.
  Data Synchronization: Ensure that the data synchronization process between the source system and AIN is functioning correctly. Check for any errors or logs that may indicate issues during data transfer.
  Update Configuration: If the characteristic value is indeed missing, you may need to add it to the AIN configuration. This may involve updating master data or configuration settings in AIN.
  Correct Data Entry: If the characteristic value is incorrectly specified, correct the data entry in the source system or wherever the data is being generated.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error in your version of AIN.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you navigate to the AIN configuration and master data areas.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered and resolved similar issues.
  Testing: After making changes, conduct tests to ensure that the characteristic value is now recognized and that the error does not reoccur.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.