How To Fix AIN_EPC005 - Active EPC version not available; check Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AIN_EPC - EPC Related Message Class

  • Message number: 005

  • Message text: Active EPC version not available; check Customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AIN_EPC005 - Active EPC version not available; check Customizing ?

    The SAP error message AIN_EPC005 indicates that the system is unable to find an active EPC (Enterprise Product Code) version for the specified product. This typically occurs in the context of SAP Advanced Product Catalog (APC) or SAP Advanced Product Management (APM) when the system is trying to access product data that is not properly configured or activated.

    Cause:

    1. Inactive EPC Version: The EPC version for the product you are trying to access is not active. This can happen if the version has been deactivated or if it has not been created yet.
    2. Configuration Issues: There may be issues in the customizing settings related to the EPC or product version management.
    3. Data Inconsistencies: There could be inconsistencies in the master data or product data that prevent the system from recognizing the active version.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the active EPC version.

    Solution:

    1. Check Active EPC Versions:

      • Go to the relevant transaction (e.g., AIN or APM) and check if the EPC version for the product is active.
      • If it is not active, you may need to activate it or create a new active version.
    2. Review Customizing Settings:

      • Navigate to the customizing settings in the SAP system (transaction SPRO) and check the settings related to EPC and product version management.
      • Ensure that all necessary configurations are correctly set up.
    3. Data Consistency Check:

      • Perform a data consistency check to ensure that all product data is correctly maintained.
      • You may need to run specific reports or transactions to identify and correct any inconsistencies.
    4. User Authorizations:

      • Verify that the user encountering the error has the necessary authorizations to access the EPC data.
      • If not, work with your SAP security team to grant the required permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the AIN module for any specific guidance or known issues regarding EPC versions.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AIN (Advanced Product Management) or APM (Advanced Product Catalog) to navigate the system effectively.
    • SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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