How To Fix /AIF/RUNTIME023 - No customer in selected countries


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /AIF/RUNTIME -

  • Message number: 023

  • Message text: No customer in selected countries

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /AIF/RUNTIME023 - No customer in selected countries ?
    The SAP error message /AIF/RUNTIME023 No customer in selected countries typically occurs in the context of the Application Interface Framework (AIF) when processing messages related to customer data. This error indicates that the system could not find a customer record for the specified countries in the incoming data.
    
    Cause: Missing Customer Data: The customer data for the specified country is not available in the system. This could be due to the customer not being created or not being assigned to the relevant country. Incorrect Country Code: The country code provided in the incoming message may be incorrect or not matching the expected format. Data Mapping Issues: There may be issues with how the incoming data is mapped to the customer records in the system.
    Configuration Issues: The configuration settings in AIF or related modules may not be set up correctly to handle the incoming data.
    Solution: Verify Customer Records: Check if the customer records exist in the

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