How To Fix /AIF/MES350 - Cannot perform action Restart message &1; synchronous outbound

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/MES -

• Message number: 350

• Message text: Cannot perform action Restart message &1; synchronous outbound

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/MES350 - Cannot perform action Restart message &1; synchronous outbound ?

  The SAP error message /AIF/MES350 Cannot perform action Restart message &1; synchronous outbound typically occurs in the context of the Application Interface Framework (AIF) when there is an issue with processing a message that is intended to be sent out synchronously. This error indicates that the system is unable to restart the specified message due to certain conditions.
  Causes:
  
  Message Status: The message may be in a status that does not allow it to be restarted. For example, if the message has already been processed or is in an error state that does not permit a restart.
  Configuration Issues: There may be configuration issues in the AIF settings that prevent the message from being processed correctly.
  System Errors: There could be underlying system errors or issues with the communication channel that are preventing the message from being sent.
  Data Issues: The data associated with the message may be incomplete or invalid, leading to processing failures.
  
  Solutions:
  
  Check Message Status: Review the status of the message in the AIF monitoring tools. Ensure that the message is in a state that allows it to be restarted (e.g., it should not be in a completed or permanently failed state).
  Review Logs: Check the AIF logs for any additional error messages or details that can provide insight into why the restart is failing. This can help identify if there are specific data issues or configuration problems.
  Correct Data Issues: If the message contains invalid or incomplete data, correct the data and attempt to restart the message again.
  Configuration Review: Ensure that the AIF configuration is set up correctly for synchronous outbound processing. This includes checking the interface configuration, communication channels, and any relevant settings.
  System Health Check: Perform a health check on the SAP system to ensure that there are no underlying issues affecting the AIF or the communication channels.
  Consult Documentation: Refer to SAP documentation or notes related to AIF and the specific error message for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  AIF Monitoring: Use transaction /AIF/IFMON to monitor interfaces and check the status of messages.
  Error Handling: Familiarize yourself with the error handling capabilities of AIF, including how to manage and resolve errors.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.