How To Fix /AIF/EXT_CONTACT015 - External contact &1 has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/EXT_CONTACT -

• Message number: 015

• Message text: External contact &1 has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/EXT_CONTACT015 - External contact &1 has been deleted ?

  The SAP error message /AIF/EXT_CONTACT015 indicates that an external contact, identified by the placeholder &1, has been deleted. This error typically arises in the context of the Application Interface Framework (AIF) when the system attempts to access or process information related to an external contact that no longer exists in the database.
  Cause:
  
  Deletion of External Contact: The most straightforward cause is that the external contact was deleted from the system, either intentionally or accidentally.
  Data Synchronization Issues: If your system is integrated with other systems (e.g., CRM, third-party applications), there may be synchronization issues leading to discrepancies in the data.
  Incorrect Configuration: There may be configuration issues in the AIF or related modules that are causing the system to reference a deleted contact.
  
  Solution:
  
  Verify Contact Existence: Check the database or the relevant transaction in SAP to confirm whether the external contact still exists. If it has been deleted, you may need to recreate it if it is still required for your processes.
  Data Consistency Check: If the contact was deleted as part of a data cleanup or migration process, ensure that all related data and references are also updated or removed to maintain consistency.
  Review Integration Settings: If the system is integrated with other applications, review the integration settings and logs to identify any issues that may have led to the deletion or incorrect referencing of the external contact.
  Error Handling in AIF: Implement error handling in the AIF configuration to manage situations where external contacts may be missing. This could involve setting up alerts or fallback mechanisms.
  Consult Documentation: Review SAP documentation or notes related to the AIF and external contacts for any specific guidance or updates that may address this issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to manage external contacts.
  AIF Monitoring: Use the AIF monitoring tools to check for any other related errors or issues that may provide additional context.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.