How To Fix /AIF/EXT_CONTACT002 - Wrong activity for external contact update

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/EXT_CONTACT -

• Message number: 002

• Message text: Wrong activity for external contact update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/EXT_CONTACT002 - Wrong activity for external contact update ?

  The SAP error message /AIF/EXT_CONTACT002 Wrong activity for external contact update typically occurs in the context of the Application Interface Framework (AIF) when there is an issue with the processing of external contact data. This error indicates that the activity being performed on the external contact is not valid or not allowed in the current context.
  Causes:
  
  Invalid Activity Type: The activity being attempted (e.g., create, update, delete) may not be supported for the specific external contact or may not be allowed based on the current system configuration.
  Data Integrity Issues: The data being sent for the external contact may not meet the required criteria or may be incomplete, leading to the rejection of the operation.
  Authorization Issues: The user or process attempting to perform the operation may not have the necessary permissions to update the external contact.
  Configuration Errors: There may be issues with the configuration of the AIF or the external contact management settings in SAP.
  
  Solutions:
  
  Check Activity Type: Verify that the activity you are trying to perform (create, update, delete) is valid for the external contact you are working with. Consult the documentation or configuration settings to ensure the activity is supported.
  Validate Input Data: Ensure that all required fields for the external contact are populated correctly and that the data adheres to the expected formats and constraints.
  Review Authorizations: Check the user roles and authorizations to ensure that the user or process has the necessary permissions to perform the operation on external contacts.
  Configuration Review: Review the AIF configuration settings related to external contacts to ensure that they are set up correctly. This may involve checking the mapping, interface settings, and any relevant customizing settings.
  Error Logs: Check the AIF error logs for more detailed information about the error. This can provide insights into what specifically went wrong during the processing of the external contact update.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for AIF and external contact management for detailed information on supported activities and configurations.
  Community Forums: Engage with SAP community forums or support channels to see if others have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.