How To Fix /AIF/ERROR_HANDLING309 - User &1 is invalid for program name:&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/ERROR_HANDLING -

• Message number: 309

• Message text: User &1 is invalid for program name:&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/ERROR_HANDLING309 - User &1 is invalid for program name:&2 ?

  The SAP error message /AIF/ERROR_HANDLING309 indicates that there is an issue with the user authorization or configuration related to the program specified in the error message. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid User: The user specified in the error message does not have the necessary authorizations to execute the program or access the required resources.
  Configuration Issues: There may be a misconfiguration in the Application Interface Framework (AIF) settings or the program itself.
  User Lock: The user might be locked or inactive in the SAP system.
  Role Assignment: The user may not have the appropriate roles assigned that are necessary to access the program.
  
  Solution:
  
  
  Check User Status:
  
  Verify if the user is active and not locked. You can do this by using transaction code SU01 to check the user details.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the program. You can check the user’s roles and profiles in transaction SU01 or PFCG.
  If necessary, assign the required roles that include access to the program.
  
  
  
  Check AIF Configuration:
  
  Review the AIF configuration settings to ensure that the program is correctly set up and that the user is allowed to access it.
  Check the AIF error handling settings to ensure that they are configured correctly.
  
  
  
  Transaction Codes:
  
  Use transaction SU53 immediately after the error occurs to analyze the authorization check and see what is missing.
  Use transaction ST22 to check for any dumps that might provide additional context about the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to AIF and the specific program to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact Basis Team:
  
  If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team or security team to investigate further.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  AIF Documentation: Review the official SAP documentation for the Application Interface Framework for more details on configuration and error handling.
  User Management: Familiarize yourself with user management and authorization concepts in SAP to better understand how to resolve similar issues in the future.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.