How To Fix /AIF/ERROR_HANDLING180 - Data content of Web service message &1 could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/ERROR_HANDLING -

• Message number: 180

• Message text: Data content of Web service message &1 could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/ERROR_HANDLING180 - Data content of Web service message &1 could not be retrieved ?

  The SAP error message /AIF/ERROR_HANDLING180 indicates that the data content of a web service message could not be retrieved. This error typically occurs in the context of the Application Interface Framework (AIF) when there is an issue with processing incoming or outgoing messages.
  Causes:
  
  Message Format Issues: The web service message may not conform to the expected format or schema, leading to parsing errors.
  Data Mapping Errors: There may be issues with the mapping of data between the source and target systems, causing the data to be unrecognized or improperly formatted.
  Network Issues: Connectivity problems between the SAP system and the web service endpoint can prevent data retrieval.
  Authorization Issues: The user or service account may not have the necessary permissions to access the web service or the data it is trying to retrieve.
  Service Configuration Errors: Incorrect configuration of the web service in SAP AIF or the external system can lead to this error.
  Timeouts: The web service call may be timing out due to long processing times or heavy load on the server.
  
  Solutions:
  
  Check Message Format: Verify that the incoming or outgoing message adheres to the expected XML or JSON format. Use tools like SOAP UI or Postman to test the web service independently.
  Review Data Mapping: Ensure that the data mapping in AIF is correctly configured. Check the mapping rules and transformations to ensure they align with the expected data structure.
  Network Connectivity: Test the network connection to the web service endpoint. Ensure that there are no firewall or proxy issues blocking the connection.
  Authorization Checks: Verify that the user or service account has the necessary authorizations to access the web service. Check roles and permissions in both SAP and the external system.
  Service Configuration: Review the configuration settings for the web service in AIF. Ensure that the endpoint URL, authentication methods, and other settings are correctly configured.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the web service calls in the AIF configuration.
  Check Logs: Review the AIF error logs and application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to AIF and web service handling.
  Documentation: Refer to the official SAP documentation for AIF to understand the configuration and troubleshooting steps better.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the error message /AIF/ERROR_HANDLING180.