How To Fix /AIF/ENGINE007 - Customer persistence engine class with ID &1/&2 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/ENGINE -

• Message number: 007

• Message text: Customer persistence engine class with ID &1/&2 was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/ENGINE007 - Customer persistence engine class with ID &1/&2 was not found ?

  The SAP error message /AIF/ENGINE007 indicates that the system is unable to find a specific customer persistence engine class based on the provided ID parameters. This error typically occurs in the context of the Application Interface Framework (AIF) in SAP, which is used for managing and monitoring interfaces between different systems.
  Cause:
  
  Missing Class Implementation: The specified customer persistence engine class (identified by the IDs &1 and &2) has not been implemented or is not available in the system.
  Incorrect Configuration: The configuration settings for the AIF might be incorrect, leading to the system looking for a class that does not exist.
  Transport Issues: If the class was recently transported from another system, there may have been issues during the transport process, causing the class not to be available in the target system.
  Namespace Issues: The class might be in a different namespace that is not accessible or not properly defined in the system.
  
  Solution:
  
  Check Class Existence: Verify if the customer persistence engine class with the specified IDs exists in the system. You can do this by using transaction SE80 or SE24 to search for the class.
  Implement the Class: If the class does not exist, you may need to implement it. This involves creating a new class in the ABAP Workbench that adheres to the required interface for a persistence engine.
  Review Configuration: Check the AIF configuration settings to ensure that the correct class IDs are being referenced. This can be done in transaction /AIF/CONFIG or similar configuration transactions.
  Transport Check: If the class was supposed to be transported, check the transport logs for any errors and ensure that the transport was successful. You may need to re-transport the class if it is missing.
  Namespace Verification: Ensure that the class is in the correct namespace and that the namespace is properly defined in your system.
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on AIF and customer persistence engine classes.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.