How To Fix /AIF/API_CUST131 - Failed to insert the custom hint &1 into the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/API_CUST -

• Message number: 131

• Message text: Failed to insert the custom hint &1 into the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/API_CUST131 - Failed to insert the custom hint &1 into the database ?

  The SAP error message /AIF/API_CUST131 Failed to insert the custom hint &1 into the database typically occurs in the context of the Application Interface Framework (AIF) when there is an issue with inserting a custom hint into the database. This error can arise due to various reasons, including database constraints, configuration issues, or data integrity problems.
  Possible Causes:
  
  Database Constraints: The insertion might violate database constraints such as primary key, foreign key, or unique constraints.
  Data Type Mismatch: The data being inserted may not match the expected data types defined in the database schema.
  Missing Required Fields: Required fields may not be populated, leading to a failure in the insertion process.
  Database Locking: The database table might be locked by another transaction, preventing the insertion.
  Authorization Issues: The user or service account executing the operation may not have the necessary permissions to insert data into the database.
  Configuration Issues: There may be misconfigurations in the AIF settings or custom hint definitions.
  
  Solutions:
  
  Check Database Constraints: Review the database schema to ensure that the data being inserted does not violate any constraints. This includes checking for unique keys and foreign key relationships.
  Validate Data Types: Ensure that the data being inserted matches the expected data types in the database.
  Populate Required Fields: Make sure that all required fields are populated before attempting the insertion.
  Check for Locks: Investigate if the database table is locked by another transaction. You can use database tools or transaction codes (like SM12 in SAP) to check for locks.
  Review Authorizations: Verify that the user or service account has the necessary authorizations to perform the insertion operation.
  Examine AIF Configuration: Review the AIF configuration settings and custom hint definitions to ensure they are correctly set up.
  Check Logs: Look into the AIF logs or application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs related to AIF and identify specific issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Refer to the official SAP documentation for AIF to understand the configuration and operational guidelines better.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or consult with a technical expert who specializes in AIF and database management.