How To Fix /AIF/API_CUST123 - Failed to delete custom message texts from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/API_CUST -

• Message number: 123

• Message text: Failed to delete custom message texts from the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/API_CUST123 - Failed to delete custom message texts from the database ?

  The SAP error message /AIF/API_CUST123 Failed to delete custom message texts from the database typically indicates an issue with the deletion of custom message texts in the Application Interface Framework (AIF) of SAP. This error can arise due to various reasons, including database constraints, missing authorizations, or issues with the underlying data model.
  Possible Causes:
  
  Database Constraints: There may be foreign key constraints or other database integrity issues preventing the deletion of the message texts.
  Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform this action.
  Data Locking: The data might be locked by another process or user, preventing the deletion.
  Custom Code Issues: If there are custom enhancements or modifications in the AIF, they might interfere with the standard deletion process.
  Incorrect Configuration: Misconfiguration in the AIF settings or message types could lead to issues when trying to delete message texts.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete message texts in AIF. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Database Constraints: Check the database for any constraints that might be preventing the deletion. You may need to consult with a database administrator to resolve any integrity issues.
  Unlock Data: If the data is locked, identify the user or process that is holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that might be causing the deletion to fail.
  Check AIF Configuration: Review the AIF configuration settings to ensure that everything is set up correctly. This includes checking message types and any related settings.
  Use Transaction Codes: You can use transaction codes like /AIF/MSG to manage message texts and see if there are any issues directly in the AIF interface.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  Documentation: Review the official SAP documentation for AIF to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.